14 Jul '16
New opening hours for post offices as customers stay away
Summary
19 post offices in Flanders are changing their opening hours, while three in Brussels are extending theirs
Online impact
Post offices across the country will adopt new opening hours from September, as a result of falling customer numbers, according to Alexander De Croo, minister for the post. In the last five years, the number of people using post offices has dropped by 25%, while online users have increased by 9.2% over the same period.
“Customers used to have to rely only on post offices,” De Croo said in a parliamentary answer. “Now they have a range of possibilities.”
The new hours affect 179 post offices from 5 September, 119 of them in Flanders. Included in the changes is a new half-day closing one day a week. In Brussels, however, three post offices will see their opening hours extended.
“The level of service will be maintained everywhere,” De Croo said.
Photo: Patrick Lefevre/BELGA
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