Pukkelpop makes decision on reimbursements

Festival goers who were affected by the storm at Pukkelpop in Limburg in August can be partially reimbursed for their tickets. Last week the festival management said it would issue food and drink coupons – used on the festival grounds – over the next three years to customers who were in possession of day- or combi-tickets when the festival had to be cancelled following the storm in which four people died and many more were injured.

Any other reimbursement model would have bankrupted the festival, said Pukkelpop director Chokri Mahassine. The alternative would have been to pay nothing at all, arguing force majeure. According to Mahassine, Pukkelpop’s €3 million in assets is earmarked to pay outstanding bills from this year and to ensure the survival of the festival in the future.

More than 60% of ticket holders said they were happy with the offer made if it meant the survival of the festival.

www.pukkelpop.be

(October 25, 2011)